Terms of service

Last updated: September 12, 2026

Welcome to Hayasphere. By accessing or using our website, hayasphere.com, or purchasing products from us, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website or placing an order.

1. About Our Store

Hayasphere operates an online store offering products for purchase through our website.

Throughout these Terms of Service, the terms “we,” “us,” “our,” and “Hayasphere” refer to Hayasphere.

2. Use of Our Website

By using our website, you agree that you will:

  • Provide accurate and current information when placing an order or creating an account.

  • Use the website only for lawful purposes.

  • Not attempt to interfere with, disrupt, or gain unauthorized access to our website or systems.

  • Not use the website in a way that could damage, disable, or impair its operation.

We reserve the right to restrict or terminate access to the website where we reasonably believe these terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, product colours and appearance may vary depending on your device or screen.

We reserve the right to correct errors, update product information, and make changes to products or availability at any time.

4. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation. An order is not necessarily accepted until we have confirmed its processing and availability.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

  • A product is unavailable.

  • There is an error in product or pricing information.

  • We suspect fraudulent or unauthorized activity.

  • We are unable to process the order for another legitimate reason.

If an order is cancelled after payment has been received, any applicable refund will be processed to the original payment method.

5. Pricing and Payment

All prices displayed on our website are subject to change without notice.

The price applicable to your order will generally be the price displayed at the time you complete your purchase.

Payments are processed through the payment methods made available at checkout. You agree to provide accurate and valid payment information when placing an order.

6. Shipping and Delivery

We will process and ship orders according to the shipping options available at checkout.

Delivery timeframes may vary depending on the destination, shipping method, carrier, and circumstances outside our reasonable control.

Once an order has been handed to the relevant delivery provider, delays caused by the carrier or circumstances beyond our reasonable control may occur.

7. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

We do not accept change-of-mind returns unless otherwise required by applicable consumer protection laws.

For damaged, faulty, defective, or incorrectly supplied products, please contact us so that we can review the issue and provide an appropriate resolution.

8. Intellectual Property

All content on the Hayasphere website, including text, images, graphics, logos, product information, design elements, and other materials, is owned by or used by Hayasphere with appropriate rights.

You may not reproduce, copy, distribute, modify, or commercially use our website content without prior permission, except where permitted by law.

9. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, technology providers, and other services required to operate our store.

Your use of third-party services may also be subject to their own terms and policies.

10. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, or free from errors.

We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other operational reasons.

11. Limitation of Liability

To the extent permitted by applicable law, Hayasphere will not be responsible for losses arising from circumstances beyond our reasonable control.

Nothing in these Terms of Service is intended to exclude, restrict, or limit any rights or remedies that cannot legally be excluded, restricted, or limited under applicable consumer protection laws.

12. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated Last updated date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by law.

13. Governing Law

These Terms of Service are subject to the applicable laws and regulations governing your use of our services.

Nothing in these terms is intended to remove or restrict any mandatory consumer rights that apply to your purchase.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Hayasphere
Email: support.hayashpere@gmail.com
Phone: +61 494 683 380